To Be The Best

crowdWith the flood of marketing messages, it’s difficult for people to tell who’s the best anymore.

We’ve got a never-ending stream of blog posts, Twitter updates, Facebook messages and more. Whereas five years ago the landscape was clear, now it’s the equivalent of a bustling city filled with information.

Go onto your platform of choice and ask a question. You’ll be presented with a nearly-limitless stream of responses.

In some fields of knowledge, the information is variable at best. Get a cold and some sites will tell you to take some Nyquil while others will advise you to speed to the emergency room.

When it comes to consumer-based areas of law such as bankruptcy, however, that’s not the case.

What Is Chapter 7 Bankruptcy?

Type in a simple search and you’re given thousands of answers about the basics of Chapter 7 bankruptcy. Some lawyers write better than others, a few hire professional writers, and others point you to to a website maintained by the US Department of Justice.

In all cases, however, the information is at least passable. Someone researching the subject will find what they need and, given enough time, will be in a position to make an educated decision about their needs.

This Is Good For The Public

The Internet provides a base of knowledge unlike any previously available to the general public.  It leads to a better educated client, more productive consultations with lawyers, and a smoother process overall.

In some fact patterns, it leads to a greater level of self-representation. For the right client and the simple scenario, the lawyer becomes the purveyor of information rather than assistance.

We, As Lawyers, Hate This Outcome

Lawyers go to school, pass the bar exam, get admitted, and spend countless years honing our craft. Our knowledge comes in fits and starts, finally bringing us to a level of expertise that enables us to handle not the simple matters – I’ve often said that it doesn’t take a genius to get a below-median debtor with a single source of income and no non-exempt property to a Chapter 7 discharge – but the complex ones.

That takes the bread and butter cases out of our hands, which makes us confront our profitability for the first time. It used to be a given that the simple Chapter 7 bankruptcy case would provide the most profit for the lawyer, leaving him free to spend more time on the difficult Chapter 13 matter without blowing his margins. That’s no longer the case.

Talk with any lawyer and he will tell you of the frustration he has with price-cutting high-volume practitioners and newbies who come into the market charging ever-decreasing fees for those easy cases.

Your New Reality

It’s not enough to create content about the basics of bankruptcy or consumer law anymore.

No longer can you be content to write a blog post about how to find the location for the meeting of creditors.

That’s useful information, but it’s not unique. Your client can find this in any of a number of places, and chances are pretty good that your piddling blog post is going to get lost in the shuffle.

If you’re going to stand out, you’ve got to be the best. Not simply good, but the absolute best.

The most knowledgeable about your field of practice.

The best conveyor of information, be in in text, video or audio form.

The most active online.

Choose Your Weapon And Go To Battle

You can blog, podcast or do video. You can create your own platform or borrow someone else’s. But you’ve got to choose one, dive in and start hacking away.

The work you do may not always be perfect, but it’s got to be the best you can possibly do.

Because in the absence of a weapon, you’re going to lose the battle – and the war.

Image credit: y James Cridland

Why Sometimes You Need To Quit And Start Over

end seinfeld

You look around you and realize it’s time to move on. But the status quo is comfortable, so you stick around for awhile longer.

You get tired, things get dusty, and eventually the status quo isn’t so comfortable anymore. It’s just … tired.

You’ve got two choices – keep on banging your head against the wall or quit and start over.

I’ve opted for the latter.

Why Quit?

Jerry Seinfeld shuttered the most popular television show on the air while it was still insanely popular. He hadn’t jumped the shark, and the viewers still tuned in.

Why did he end the show? It was all about timing, he said.

Looking back at Legal Practice Pro, I’ve done a lot right and a lot wrong. I’ve learned on my feet with this platform, trying out different types of writing and ideas to see what resonated with you.

In return, you’ve been generous with your feedback – positive and negative. You’ve applauded when I struck a chord, berated me when I was a bonehead.

When I began there wasn’t much out there when it came to helping you out. Now there are a bunch of great sites providing useful information. The web has changed, and so has my perspective.

Why Start Over?

There’s a lot I have to say on the subject of legal marketing. Much of it is sure to be unpopular, mainly because most legal marketing consultants and design companies are just out to fleece you.

I also see a lot wrong with your local and national bar associations, organizations that purport to represent your interests while really existing solely to line their pockets and advance lobbying efforts that never go anywhere good. Organizations that excel at navel-gazing rather than helping their members.

TANSTAAFL

There ain’t no such thing as a free lunch, and the web is no exception. Lots of your favorite web sites and blogs are totally free, but they load the site up with ads or try to sell you stuff to pay the bills.

I’m no different. The site itself doesn’t cost much to maintain, but the time and energy that goes into producing the words you read here is (in the words of my child’s favorite cartoon) epic.

I will not, however, whore myself out to the highest (or lowest) bidder. I will sell you only things that I have tried and honestly recommend. I will do whatever I can to get you to use my Amazon.com affiliate link to make purchases because I get a commission – and because Amazon is a seriously kick-ass company that makes my life so much easier it’s ridiculous.

So long as I can keep the lights on, I’m happy to give you a straight opinion and an honest assessment of the state of the world. I’ll feed you tutorials and tactics I’ve found to be successful in my own practice.

It’s a quid pro quo, so don’t get all ticked off when I ask you to buy something from time to time.

What About The Stuff Already On The Site?

Some of the articles I’ve written here will remain, but most will disappear in the coming days. Either it’s woefully out of date or inappropriate to my current vision.

A few articles will show up in another format eventually – either as a download or an ebook. If it’s good, it will be updated and polished. But if it’s a waste of space, it’s history.

My Promise To You

I will always do my best to give it to you straight. You may not always like it, but the truth isn’t always pretty.

I fully expect my web visibility to crash into the toilet. Much of my content will disappear from the site, so my Google rankings will suffer. I hope you’ll be good enough to help me make up for the loss by sharing what you find here on Facebook, Twitter, Google+, and LinkedIn.

Now It’s Your Turn

See that comment box below? That’s your space to tell me what you want to see more of around these parts.

The floor is yours.

Image credit:  jpverkamp

A Special Offer As I Step Into the Shadows

My first post to this site was in August 2006.  Over the 6 1/2 years that followed I’ve tried my best to inform, enlighten and (from time to time) entertain you.

In return, you’ve been very good to me.  You’ve given me your time, your feedback, and your attention.  You’ve reached out to me in friendship and you’ve given me a reason to continue learning.

But there are only so many hours in a day.  The flow of new information has quickened, and it’s more difficult than ever the keep pace with the pace of change.  More frustrating is the fact that there’s only so much you can possibly learn from a tutorial published online.

A blog, I’ve come to see, imparts information rather than knowledge. No matter how useful, information is just that – facts and figures without context.

You Need Another Seminar Like A Hole In the Head

Seminars provided to 50 or more people accomplish more, but not significantly so.  Knowledge needs to be imparted to a small group of people while standing over each person’s shoulder to watch progress unfold and correct errors in applicable.

Lots of legal marketing folks put together massive seminars to packed houses, giving information out while also selling you on the fact that you can’t do it on your own – nor should you.  It’s all part of the sales funnel, paid for by the attendees.  Like a timeshare sales presentation – except you’re not getting a free vacation out of the deal.

You shouldn’t have to pay for a massive seminar so you can gobble up more information only to set it aside in favor of other pursuits.

If you’re serious, you should be able to gain real knowledge and translate it into results.

That’s What You Said

If you’re an email subscriber you know about the email I sent out a few weeks back, asking about the need for something more comprehensive and hands-on.  If you responded, thanks for that – the feedback loop was invaluable.

You told me you wanted a more intimate workshop – fewer than a dozen people, all sitting around a table with laptops and wifi. Me standing over your shoulder, showing you the buttons to press.  You putting together the necessary elements over the course of a few days so you can make progress before you walk out the door.

With that in mind, I’m putting together a workshop that will be like none other in the history of online marketing.

Get A Jump Start With A Special Deal

I’m putting it all together, but it won’t be ready for awhile.  So I’m going to do something for you right now.

Last year I put together a mega-training program called Blizzard Coaching 2.0.  It taught you every aspect of online marketing as it existed at the time, including SEO, social media, blogging, email marketing and the like.

It was expensive – over $4,000 – and limited to 40 lawyers.  Over the course of 4 months I poured everything I had into the course, capturing it all on video so my community could download it and replay the classes over and over again.

Not to brag, but it was awesome.

I’d like you to have it, but I know money’s tight and you need the help right now.

So from now until April 15, 2013 I’m offering Blizzard Coaching 2.0 for a single payment of $497.  You get all 16 classes as well as my direct mail seminar, Workflow In The Bankruptcy Law Office and the entire archives from my member’s-only Legal Practice Pro Community.

You can learn about the deal and what it involved by going here.

What This Means For Legal Practice Pro

Things are going to be silent here for awhile.  There’s work to be done, and only so many hours in a day.

I’ll still be producing Practice Pro News, my weekly newsletter roundup of all things involving marketing, bankruptcy and consumer protection issues.  If you’re not getting Practice Pro News I hope you’ll consider signing up – it’s free, and comes to you by email once a week.

You’ll still see me at my usual online outposts as well.  And, of course, you can drop me a note by email (jay AT legalpracticepro.com).

So there you have it – a major discount on Blizzard Coaching 2.0, an upcoming workshop series that will give you the results you’re craving, and a little less of me for the time being.

Til next time …

 

What Makes An Expert?

Two lawyers in a room, sitting side by side. Technically, each one is just as competent as the other.

Then one of them stands up, takes the stage and speaks for an hour in front of a crowd of people hungry for information. This is the expert.

The other attorney, however, isn’t an expert. He’s just a lawyer. Perhaps a very good one, but not an expert.

What makes one the expert and the other a bystander?

Public opinion makes the expert. Get enough people who agree that you’re the bee’s knees and suddenly … you are.

Look around you and find those who are the recognized experts in their chosen fields. Doctors, lawyers, accountants, pundits, teachers and more. Each one is an expert because they have been anointed by a group large or small.

In order to be anointed, you’re going to need to impress people one by one. And to do that, you’ve got to get out of your shell and be where the people are.

  • Make friends.
  • Listen to others carefully.
  • Give an opinion when the opportunity presents itself.
  • Write relentlessly.
  • Be informed about the world around you.
  • Share the knowledge you have.

It’s a slow build, a relentless march that many of your colleagues don’t care to undertake. That difficulty is precisely why there are so few recognized experts in any given field, and why the stage is clear for you to make your move.

Step forward.

It Used To Be Easier

You’re right.

Ten years ago it was easier to get your message heard by those you want to reach. Less noise, less competition, less complexity.

Say it next year and you’ll be right again.

The noise is getting louder, the competition bolder, and stakes higher.

Which means it’s easier today than it will ever be in the future.

You’ve got a decision to make – stand on the sidelines and lament the past, or get in the game now and figure out how to win.

What’s your choice?

Shorter Is Smarter

Once upon a time, someone defined a blog post as being a link to someone else’s story with a few bits of your own commentary built in.  That worked pretty well for awhile.

Then people realized that by adding comments to the blog posts, you could have a conversation with other people who read the same piece and had something to add to it.  So blogging was redefined as being something weighty.

Smart people, after all, seldom use fewer than 400 words to get to a point.

But what if you’re simply answering a question? Do you take 400 words to respond to a simple query?

Do your clients even want such a long-winded response?

Do they have the time or inclination to read it?

Probably not.  Consider that next time you set your hand the the keyboard.

Sometimes, shorter is smarter.

The Real Story Of Modeling Success

We look at the most successful people in our field and aspire to be just like them.  Except, we don’t.

Our aspirations are to be the current version of the most successful person – the one who gets quoted by the press, the lawyer who wins all the toughest cases, and rock star of the field.

To become successful, the experts say, it is important to model success.  Do what the successful do and you, too, will be in reach of the brass ring.

The problem, however, is that we are being told to model the wrong thing.

To model success, you need to model the person who ultimately became successful – not the current version of the rock star.

The broke entrepreneur who slept in his mom’s basement well into his 30s as he sweated over every punctuation mark before handing in the manuscript.

The single parent on welfare who went to law school at night, worked like a dog and can now afford her family the finer things in life.

The brash kid who started a company on his own and learned how to market his whiz-bang product because couldn’t afford to hire someone to do it for him.

The consumer protection attorney who came up with a crazy new idea, lost dozens of cases and was ridiculed, nearly lost his house, and finally turned it around after he finally convinced his judge of the logic of his position.

That’s who you’ve got to model.

And because that’s just not much fun, most people are unwilling to do that modeling.

Good news for those of us who are, though.

Too Rich, Too Thin

There’s an old saying – you can never be too rich or too thin.

Yet when it comes to desserts, there’s such a thing as too rich.

And if you’ve got too much on your plate, you’re stretched too thin.

It’s all a matter of perspective.

Think about that next time you meet with a client.