Most of our clients will need our help only once in a lifetime. That doesn’t mean they don’t have a future value.
This weekend I picked up a new Samsung Galaxy S4 as part of my move from Verizon to T-Mobile. I opted to pick up a new iPhone for my wife at the same time, and the folks at my local T-Mobile store were exceptionally accommodating.
Though the store had the proper screen protector for the Galaxy, they didn’t have a a ZAGG InvisibleSHIELD for the iPhone 5 in stock. Rather than take a risk with my new investment, I hopped in the car and headed over to Best Buy.
Though the store was hopping, I got my ZAGG pretty quickly and headed to checkout. There was no line (evidence of the prevalence of showrooming, perhaps), and I was pointed in the direction of the Geek Squad to get the protector put onto the iPhone (my DIY efforts have in the past yielded bubbled messes).