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This just in from Rocket Matter. Looks like another great feature has been added to an already great legal SaaS. Check it out.
Rocket Matter is pleased to announce our newest time-saving feature: Messages.
Pink message pads are history! Now, you can take down and review phone messages from any computer with Internet access. Watch this video to see the feature in action.
A breeze to use, Messages can revolutionize the way your firm handles its inter-office communication. This brand-new, extra functionality is available at no additional charge to our Pilot users! Legal SaaS just got a lot more powerful.
Begin by clicking on the telephone icon at the top of the page. This brings up the new message dialog. All of your users, contacts and clients, and matters are at your fingertips, so taking a message has never been easier.
Let’s say I take a message for an attorney, Keith. When Keith logs in, he sees that he has 1 new message. He clicks on the link next to the phone that says ‘1 New Message’, and views his message list. From there, he can drill into a message. He can read it. He can forward the message to another person in the firm.
Keith can even associate billable time with any follow-up work related to the message. This is an extension of our Bill As You Work(TM) technology, and will get funneled right into billing, to appear on an invoice, ready to go out to the client.
Save time, ditch the mouse, and use your Enter/Return key to submit
Now, gain back even more billable time by giving your mouse a rest. Move through your forms without leaving the keys. Fly through the Add Matter wizard – hit enter instead of clicking the OK button to submit your forms.
This feature has been high on the list of many firms – and we’re happy to deliver. Keyboard submit is enabled on all pages, so you can get your information into Rocket Matter more efficiently!
Source for Post Rocket Matter.
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I don’t know. I do not think I am ready to use such a service. I can see the overall utility of it, but the phone message things does not intrigue me much. What I would like to see is the existing Rocket Matter Suite as I know it, combined with the functionality and tools of Basecamp. Then you have a complete office management tool in which your file is online, your billing is online, your communication between those with whom you collaborate are getting everything. If they could add some modeling software, that would be even better.
Hi Chuck:
Great ideas and we are heading in that direction!
What’s interesting about the Messaging feature is that, at first glance, it seems like a trivial thing. But what we found is that there’s really no good solution out there for this need. There’s PhoneSlips, but that’s on the PC only. It’s one of those things that a lot of our firms can’t live without, so we took their feedback, advice, and rolled it out.
LP