3 Ways To Generate Clients From Your Legal Blog

Marketing With Legal Blogging

So you’ve got a legal blog and are cruising along at warp speed. You’re spitting out content regularly, and your web stats show that you’re starting to get some hits.

Cool.

But here’s the dirty little secret most legal bloggers won’t fess up to. They can’t figure out how to specifically bring in clients as a direct result of their blogging efforts.

Sure, they’re getting the word out and rising in the search engines. They’re hearing more people come to the office talking about the blog. So it’s clear that something is working. But the effect of blogging is ephemeral, not concrete. The real measure of success is dollars in pocket. And when it comes to that, not many legal blogs are cutting it.

So how the heck do you generate clients from your legal blog?

Here are three ways:

1.  Get readers to subscribe to your blog by email using Feedblitz – not Feedburner. Feedblitz is a free tool that lets you drop a signup box on your blog (just like the yellow box on the sidebar to your left), and people who sign up get updates from your blog automatically when you put up a new post.

That’s only half the battle, though. When you use Feedblitz you can go into their web system and create a custom email to be sent out to subscribers – over and above the blog updates. Jackpot email marketing for free, baby!

Every week or so, visit your Feedblitz account and send out an email to your subscribers letting them know your availability for the next week or two. Tell them how to set up an appointment with you, and what they’ll need to do to secure an appointment. Specifically ask them to take the time to make that appointment.

2. Create a page on your blog titled “Make Me Your Lawyer.” On that page, ask the reader to set up an appointment to meet with you. Tell them how to do it, and be clear. Give your contact information.

If you don’t ask for the action, readers won’t take the action. Period. Scout’s honor.

3. Offer something of value to your readers who make an appointment and hire you. It could be a free credit report (which you probably usually pay for if you’re a bankruptcy lawyer), foot the bill for their credit counseling certification (spending $25 in marketing dollars to snag a bankruptcy client who will pay you far more than that? Sounds worth it to me), or give an additional service at no cost (post-discharge credit report reviews come to mind).

The bottom line is that legal blogs – all blogs in fact – are seen by the public largely as information-gathering resources. To start making money directly attributable to your legal blog, you’ve got to take action and get creative. These aren’t the only three ways to get clients from your legal blog, but they’re fast and easy to implement.

What do you use to get clients directly from your legal blog? Add a comment below!

Photo courtesy of websuccessdiva.

Finding The Right Platform For Your Legal Blog

Legal Blogs - Which Platform To Use

Blogging is the simplest way to gain a toehold in online legal marketing. But there are a ton of platforms to choose from – WordPress (self-hosted or on WordPress.com), Blogger, TypePad, LiveJournal, Vox, Posterous … the list goes on and on.

So what platform should you choose for your legal blog?

First off, you want to make sure you own your content. There’s nothing worse than waking up one morning to find that your provider has shut down your legal blog and pulled your stuff offline for some real or perceived transgression (yes, it’s happened to me).

Unfortunately, all of the free, hosted blogging solutions (WordPress.com, Blogger, TypePad, LiveJournal, Vox, Posterous and the rest) all suffer from that major drawback. Even if you’re using your own domain name, the content resides on THEIR servers. And guess what? You can put in a ton of effort on your legal blog and one day … poof … all gone.

That’s why I use WordPress. It’s free to download, most major web hosting companies will actually download and install it onto your site with the click of a button (which is awesome for those of us who don’t have the time or knowledge needed to fiddle around with that sort of thing), and is well-supported and regularly updated.

Heck, the New York Times runs its entire site on WordPress. And if it’s good enough for the New York Times, it’s probably good enough for your legal blog.

There are tons of plugins available to expand the functionality of WordPress, and if something’s not available you can hire a programmer for a few bucks to get it done for you. I’ve had to do that once, and only because an incredible plugin wasn’t being updated anymore.

Entering information is just as easy as using your word processor, with a WYSIWYG interface that looks remarkably like Microsoft Word.

As far as look-and-feel, there are tons of free WordPress templates out there for you to pick and choose from. Once you get comfortable with blogging you can bring in the professionals and get a snazzy looking design for less than the cost of a “standard” website. I regularly call Cynthia at Rowboat Media to get professional blog designs done for me. She’s awesome and very cool to work with, not to mention the fact that she gets my sense of humor (she put up a YouTube video for the Ratt song, “Round and Round,” for me during one of our early projects, which endeared her to me personally and professionally).

Do-it-yourselfer? No problem, we’ve got you covered. This blog, as well as Untethered Lawyer, use the Headway theme. It costs under $100 and lets you customize every single aspect of the look and feel of your blog through the easiest user interface I’ve ever seen. In fact, I did Untethered Lawyer in a few hours on my own (except for the header graphic, which was done by the fabulous Carolyn Sheltraw).

When you’re using WordPress most of the search engine optimization is done for you right out of the box so you don’t have to worry about it. You can amp it up a little using a free plugin called All-In-One SEO Pack or just cruise with what comes in WordPress.

The upshot of all this is that when you host your own legal blog you get full control over your content without all the scary “oh my gosh I don’t know a thing about programming and techies stuff.”

Do you have a legal blog, or are you about the launch one? If so, which platform do you use – and why? Sound off in the comments – I’d love to hear your thoughts.

Why Law Firm Blogs Are Great Legal Marketing Tools

Blogging For Lawyers

This is crazy, but for some odd reason lots of lawyers still don’t blog as part of their legal marketing efforts.  In fact, I’ve done a ton of searching (on Google, Technorati and a bunch of other places) and found that the field for legal blogging is pretty much wide open.

In fact, if you do a search on Google for “bankruptcy blog,” you’ll find that there’s not a heck of a lot there.

For those of you who have not yet been dragged into the universe as it currently exists (which apparently is a lot of you), I wanted to take a moment to prevail on you to understand WHY blogging is an awesome legal marketing tool.

When you’re blogging for your legal practice you are really doing nothing more than giving out information in a way that speaks to your potential clients.  You’re breaking down the lawyer/client barrier in a way that fosters honest and open communication, unfiltered by the stuffiness of a formal consultation.

When done right, this lets you show your prospective client a little bit of your personality, a good deal of what you know, and how well you can explain it to non-lawyers who need your help.

You get to change the conversation from a monologue about how terrific you are to a conversation about issues that affect your clients – and how they can fix those problems.

It’s terrific if you’re AV rated by some outmoded publication or that you’ve filed a bazillion Chapter 7 cases over the past 20 years.  Goody for you, we’re sure you’re very proud and have the shiny plaques on the wall to show for it.

But the people who need your help care only marginally (if at all) about that pomp and circumstance.  They want to know if they’re going to lose their car and have to take the bus to work.  They want to know if they’re going to get fired from their job with the TSA because of their bill problems.

That’s the sort of thing that keeps them up at night.  And by blogging honestly and in a “no legal mumbo-jumbo” way, you get the chance to explain the answers.  Clients like that.

When you’re blogging you also get to show your “softer” side.  One of my legal blogging buddies routinely puts YouTube videos of Dean Martin and Frank Sinatra singing standards and joking around.  Why?  Because it shows his clients that he’s just like them, and it gives them a window into his personality.

You may think that sounds like a colossal waste of time because none of your clients wants to see YouTube videos on a legal blog.  But take a step back and think about this for a minute.

Your clients and prospective clients want to hire someone they trust.

People trust those with whom they have an affinity, a shared interest.  People they know pretty well – their best friend, their co-worker who’s been on the job with them for the past decade, their spouse, their buddies in the neighborhood.

And how do your clients get to know you?  By seeing who you are after you strip away the legalese.  By looking at the pictures on your desk, by listening to the music you pipe through the reception area … and by watching your personality emerge on your legal blog.

Maybe a YouTube videos doesn’t clear things up about legal problems, but they do a fine job of showing your true colors and providing a basis for establishing common ground.

These things are part of what comprise effective legal marketing.  Showing your knowledge and willingness to help, doing so in a way that is unfiltered and relaxed, and providing a way for prospective clients to get to know you.

And when done right, it’s all wrapped up in a neat little package called a blog.

Pretty cool, huh?

Photo courtesy of Annie Mole.

6 Things to Remember When Writing Online

In legal practice, it’s easy to become so accustomed to writing for clients, judges, and other attorneys, that you forget how to write for the common, everyday person. When you’re writing content online, though, that’s exactly what you have to do.

If you don’t write for your target audience, it won’t take readers long to become confused (or distracted, or bored)… and they’ll hastily click the “back” button to find information elsewhere.

Here are six tips to help you write effectively when you’re marketing your practice online:

  • Write in first person, not third person. It might seem more comfortable to say, “John Smith is a bankruptcy attorney working in the Long Island, New York area. for the past 15 years, he has…” The problem is, writing in the third person doesn’t engage your readers – they feel like they’re reading a newspaper article instead of a blog or web page. “I’m John Smith, and I’ve spent the past 15 years working as a Long Island bankruptcy attorney…” is much more engaging and personable.
  • As much as possible, avoid “legalese” and technical terms. You’re writing for someone who is looking for solutions to their problems, not a legal professional. If you need to use a legal term, make sure you explain it in plain language.
  • Keep paragraphs short. When you write in long paragraphs, readers tend to skim over the content… and they often miss the most important parts. A good rule of thumb is to limit paragraphs to three sentences each whenever possible.
  • Numbered lists and bullet points are great for breaking down important information. These features provide a means of visual separation, so the reader can easily digest the information they contain. Plus, breaking down information into a list or bullet point format makes it easier to remember.
  • Vary the length of your articles or blog posts. This keeps your pages from looking overly structured, and is more inviting for your readers.
  • Be concise. When internet users are looking for information, they want it now. Posting wordy, meandering content is one of the quickest ways to make sure that visitors leave your site quickly (and never return).

7 Reasons Why Content Matters

Bankruptcy lawyers face a tremendous challenge when trying to market their practices online. Sure, there are millions of consumers looking for information to help them find solutions to their debt problems… but there are also many more attorneys looking for a piece of the action online than there were even six months ago. If you want to have any chance of setting yourself apart from the competition, you’re going to have to provide better, more relevant content than then next guy looking for clients online.

Here are seven reasons why exceptional content is crucial to a successful internet marketing strategy:

  1. Consumers want to “get” before they “give”. Even the most desperate consumer knows that there is no shortage of bankruptcy lawyers to choose from. Yes, some will choose an attorney based on price… but many more are frightened that they’ll hire an attorney who cares more about making money than about helping them obtain relief from their financial woes. Providing useful information gives website visitors the impression that you sincerely care about helping them.
  2. Being seen as an expert carries a lot of weight. The last thing a debt-ridden consumer wants is to be saddled with an attorney who doesn’t know how to navigate the bankruptcy process. When you offer valuable online content, you show potential clients that you can be trusted to get them what they want – financial peace of mind.
  3. Good content is viewed favorably by search engines. Yes, keywords are important, but search engines today are very sophisticated animals… they know the difference between reader-friendly content and keyword-laden garbage.
  4. If your content is valuable, blog owners and webmasters will link to your pages. This not only helps you obtain traffic by “referral”; it also improves your site’s visibility in search engine rankings.
  5. The more useful your content is, the more likely it is that your pages will be submitted to social bookmarking sites. These sites are like popularity polls – superior content is rewarded with more “votes”, which means that more visitors will find and view your site.
  6. News of a great blog post or web page travels fast on the internet. When you provide valuable content, people talk… and build interest for your site. Any marketer will tell you that the best advertising is free advertising.
  7. Great content keeps readers coming back. Getting traffic is good… but keeping traffic is even better. Visitors who return again and again to partake of your knowledge are the ones who will be most likely to become your clients down the road.

Why Should Your Legal Blog Accept Comments?

Lawyers are always concerned about liability – and bankruptcy lawyers in particular, given the fact that we’re required (in most places) to provide a slew of disclosures to someone pretty much the second we even think about opening our mouths.

So the knee-jerk reaction we all have is to turn off comments on our blogs.  Because we don’t want to run afoul of the authorities.  Because we don’t want to get roped into giving out advice.

I did this for a long time on this blog, but for different reasons.  Then I got yelled at by Amy Derby.  I hate getting yelled at, so I turned on the comments.

OK, Amy didn’t really yell at me – she just set me straight.  And she was right.

My friend Liz Strauss asked today about The Value of A Comment.  And I’ve been thinking about it in the context of our own little world, the microcosm of bankruptcy lawyers.

The point of a blog is to involve readers, to bring them into your circle of influence and engage them.  Get them talking, hear what’s on their minds, and delve ever-deeper into the issues concerning them.  By doing so, you create a vibrant community of people who come back again and again.

For bankruptcy lawyers, this is pretty important whether we like to acknowledge it or not.  With the proliferation of bankruptcy lawyers coming online now and in the future, you’re going to get lost in the shuffle unless you engage your readers.

And it doesn’t matter how good your content is, how much of it there is, or how smart you are – if you don’t make a connection, you won’t make an impact on your readers.  And you’ll lose the client to the lawyer who’s online and doing it right.

Now you’re going to fall back on the argument that accpeting comments opens you up to liability.  Not necessarily.  If someone posts a comment about his or her personal situation, put up a response telling them to call you in the office to talk about it.  Let them know you can’t talk about individual situations online, but that you invite them to continue chatting in generalities.  Use it as a platform to let people see you’re a real person, caring and involved.

By the way – the picture is of Dan Press, me (in the middle with the scrawny legs) and Brett Weiss.  We are in Savannah, GA during our October 2008 Hilton Head meeting for the National Association of Consumer Bankruptcy Attorneys.  As you can see, both Dan and Brett are very serious, upstanding bankruptcy lawyers with no sense of humor whatsoever.  Immediately after taking this picture, we resumed a heated discussion on the avoidance powers of a Chapter 7 trustee.  Brett departed our meeting with a completed appellate brief and Dan had dictated his oral argument into a digital recorder.

Blogs As Online Legal Marketing Tools

To Blog Or Not To Blog

Much has been made about this blogging thing as a sure-fire online legal marketing tool. A variety of my colleagues blog as part of their online legal marketing efforts.  for my own part, I am a co-founder of the wildly popular Bankruptcy Law Network (as well as a variety of other blogs, including this one). Still, I am often asked why I do it and whether these efforts yield paying clients.

Here’s a clue: aside from my attorney referral network, I do no paid advertising at all for my law firm.  My online legal marketing pays the bills and keep the office running.

And for my online legal marketing consulting services, I do ZERO paid advertising. All of my business comes as a result of my blogging.

I didn’t start out with this as an overt strategy, but it grew into one after I learned the benefits of what I was doing.  Now I’m not only experimenting with content creation, I’m feeding myself with it.  Proof is in the pudding, to continue the eating metaphor.

Over at Branding & Marketing, there was a terrific post about the use of blogs as not only a marketing tool but also as a means of networking (link removed because the blog apparently took down the article, which sucks). And though the article is no longer available, I can tell you that it spoke to the unique ability of content creation to enable people to connect.

This, of course, before the rise of such services as Twitter and Facebook. It shows how even then, using content creation as a means of connecting was a powerful thought in the minds of many.

Over the years I have had the pleasure of meeting a number of wonderful lawyers and technologists I never would have come to know in the absence of their blogs.

These relationships have resulted in a number of great ideas for my practices and business ventures, and the people I’ve come to know have helped me raise my game significantly. I can only hope that I have done the same in return.

Lawyer With A Blog? Here Are Some Tips To Make It Easier.

For a long time, lawyers with the urge to blog were stymied in their efforts by technology. You had to fire up a text editor to draft the posts, remember some HTML to position links and images properly, and get it posted properly. Spell checking, proper research, it quickly turned from a labor of love to a major headache.

But now, thankfully, there’s Firefox. If you’re a blogger and use Firefox you don’t need to open any other programs to draft blog posts. The beauty of Firefox is that there are so many extensions it can do much more than any other browser, and tools to help bloggers abound. For example:

Save Text Area: This allows you to save the contents of any text box; even better.

Spell Checker: Firefox has one built in, so more more spelling “blog” as “bolg” (OK, who can catch the reference?)

There are a ton of other add-ons specifically for bloggers; one of them is ScribeFire, which allows you to draft blog posts by hitting Cntrl-F8 from any Firefox window. I’ve already spoken about Zotero for research, and many use Google Notebook for down thoughts and blog drafts – kind of a modern-day Moleskine. If you use Google Notebook, remember you can use an add-on to open it in the Firefox sidebar menu.

For even more tips, check out 40+ Firefox Add-ons for High Speed Blogging and 12 Firefox Addons that Make Blogging Easy.

The upshot it this – if you sniff around long enough, you’ll find that there are a ton of tools to make it easier than ever to blog effectively and (relatively) effortlessly.

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