Why Clients Don’t Like Your Law Firm Facebook Fan Page, And Why You Don’t Care

Law Firm Facebook Fan PageDo you want to have a personal Facebook profile to interact and connect with people? Absolutely!  Do you want your law firm to have a fan page on Facebook?  Yes.  But don’t expect it to have a ton of people on it.

Facebook isn’t just big – it’s huge. More than 500 million active users, 50% of which log on each day. In fact, people spend over 700 billion minutes per month on Facebook. Each month, that number grows by leaps and bounds.

Full disclosure – my law firm has a fan page. I set it up when the firm was formed in January, and have actively ignored it since that time. Read on, and I’ll tell you why.

Your law firm provides solutions for people with legal problems. Not many people like to broadcast to the world that they have legal problems, and have sought the help of a lawyer to get them back where they want to be.

When you get someone to join your firm’s fan page, that information is automatically dropped into their profile.  It’s visible for everyone to see.  And for many people, being publicly outed as a client of your law firm may not be too appealing.

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How Vulnerable Are Your Online Legal Marketing Efforts?

vulnerable online legal marketingEven if you’re at the top of the search engines, you’re vulnerable to new competition.  Go to sleep at #1, wake up at #4.  Is this a risk you’re willing to take when marketing your law firm online?

A few days ago, I was semi–involved in a debate that was raging on an e-mail discussion list in which I am a member. One person asked a question about marketing your law firm online with a blog, and a lawyer started touting the fact that his website ranked at the top of the organic search engine results for his chosen search term. The lawyer in question does no blogging whatsoever, and essentially stated that blogging was worthless to his efforts at marketing his law firm online.

Of course, this being a marketing discussion group, chaos ensued fairly rapidly. The resident legal marketing professionals jumped all over this poor guy, and basically proclaimed him to be full of shit.

But here’s where it gets interesting. Not only does the lawyer in question do no blogging, he produces no content on any of its websites. They’re all extremely thin, and none of them stand out whatsoever. They’re all filled with the same trite, empty language that is so pervasive on law firm websites.  To him, marketing his law firm online didn’t require any content production strategy.  And his results were, to his mind, proof that his theories worked.

If I were to hazard a guess I would say that the attorney has ensured his high rankings based on off–page search engine optimization. By that I’m talking about massive numbers of back links to his site from other sites, with appropriate anchor text tied to his chosen search term.

Assuming this to be the case, and further assuming that there is no funny business or “black hat” tactics being employed, then I applaud this attorney for his efforts. Undoubtedly, he gets a tremendous amount of traffic and, I would assume, quite a bit of business as a result of his efforts to market his law firm online.

So, you see, this stands as proof of the fact that you need not blog in order to attain a high search engine ranking for a single term. I would go so far as to say that you don’t need to blog in order to do well for any term whatsoever.

The fact, however, doesn’t mean a thing. We all know that Google and the other search engines reward websites with more content over those that are thin. We also know that people who visit your website are more inclined to hire you after seeing the depth of your expertise reflected in your blog posts.

So even if this attorney ranks very well for a narrowly-defined search term (which may or may not get enough traffic to sustain him), it’s unlikely that he’s able to capture a tremendous percentage of those site visitors and convert them into paying clients. People are searching for information, and won’t stop looking for answers until they find them. If they happen to find them on the top–ranked site that matches their query, then they will go no further. However, if their first click does not result in an informative answer to their question then they are likely to move to the next site presented by the search engines.

I’m sure that my colleague does very well now, but his attitude with respect to his efforts to market his law firm online makes him an easy target. If one of his local competitors establishes a new website and continually adds content that is relevant, in formative, and optimize for the search engines as well as for human visitors then the likelihood is that this new site will quickly rise to the top of search engine rankings with very little effort.

How about you?  Are you willing to take on this sort of risk when marketing your law firm online?

Image credit: mlhradio (Flickr)

Law Firm Marketing With Content – Counterintuitive, Or Money Maker?

Marketing a law firm is time-consuming, costly, and rife with risk. What if your headline sucks? What if someone’s offended by the photo you chose for your snazzy (and super-expensive) display ad? Will it make money or lose money? You’re marketing a law firm to bring in business, after all – and if the new clients don’t show up, you’re out of luck. And potentially out of your home.

Marketing Your Law Firm With Content Is Counterintuitive

You went to law school for three years, spent ages digging out of student loan debt, and now are struggling like hell to make enough to keep your law firm profitable. Some months are flush, some are lean. Heck, these days a lot of lawyers are contemplating their own bankruptcy filings. Including bankruptcy lawyers, mind you. Your law firm marketing efforts need to reliably pay out every month.

So you read about this concept of content marketing, which essentially tells you to market your law firm by giving away your expertise.

The companies that were selling you on beautiful law firm websites last year are now [Read more...]

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