Online Legal Marketing Overdrive – 9 WordPress Plugins That Rock My Blogs

Online Legal Marketing And WordPress Plugins

Online legal marketing needs to include a blog – I’ve said it before and I’m sure I’ll say it again before too long (that is, unless I end up saying that blogging is dead – nah, not likely).  And if you’re serious about your online legal marketing efforts you should be using WordPress.  Not the one they host for you (that would be wordpress.com), but the one you host on your own website.

Why?  It’s free, well-supported, easy to use, free, widely used (heck, the New York Times runs on WordPress) … I’ve gone through that a few times as well.

But once you’ve got WordPress installed you need to make sure you’ve got some plugins hard at work behind the scenes.

What are they?  Those are little mini-applications that you can install to make WordPress run even better.

On the heels of this fantastic post over at Six Revisions titled 6 Critical WordPress Plugins You Should Have Installed, I thought it would be helpful to let you all peek in on the ones I use on this site as well as on my other blogs.

Akismet:  This is an awesome anti-spam plugin, made by the folks who created WordPress.  You need to go to WordPress.com and sign up for a free account; once you do, you can get what’s called an API Key to make the plugin run.  Nothing worse for your online legal marketing efforts than your prospective clients seeing a bunch of less than <ahem> respectable comments on your site.  Bye bye spammy comments!

DISQUS Comment System:  The DISQUS comment system replaces your WordPress system with one hosted and powered by DISQUS. You can organize all the comments for all of your blogs in one place, mark spam accordingly and respond to others.  DISQUS also gives you a clean output in your blog to show not only comments, but also reactions to your posts through the entire spectrum of social media sites.  In doing so, it create a more effective barometer of your online marketing efforts.

Google XML Sitemaps:  This plugin generates a standardized XML sitemap so the search engines can index your blog more easily.  If you’re not being found, you’re not marketing – you’re yelling into a black hole.

Redirection:  Once in awhile, you need to move a post from one place to another.  Maybe you need to kill off a category or change a URL slug to make it more search engine friendly.  With Redirection you’ll never get those dreaded 404 errors again.  And we all know that when Google sees a 404, it gets sad.  We don’t like to make Google sad.

Scribe SEO:  I love Scribe SEO.  Period.  Check out my previous post about it.  Remember, I do as much on the cheap as possible – and I ponied up the money for this plugin immediately.  Some of the best money I’ve spent in a long time (the money I spent on Headway is still better, but it’s so – darn – close).

WordPress Database Backup:  I will never forget when I lost an entire blog.  All that hard work, down the tubes.  WordPress Database Backup runs automatically and emails me a copy of my blog database every day.  If the site blows up I can reinstall WordPress, upload my backup and be running again in a matter of hours.

WP Super Cache:  WP Super Cache makes your posts load up to 259.1% faster (according to Six Revisions – I just know it loads way faster). The faster a page loads, the less likely someone’s going to get antsy and click away.

WPtouch iPhone Theme:  This plugin works for not only iPhone, but for pretty much any mobile browser (Android, BlackBerry, etc.).  Using this handy little plugin lets you see my blog in a mobile-friendly version rather than having to squint to see the regular site in that tiny screen.

Yet Another Related Posts Plugin:  This plugin is responsible for that list of related posts at the end of this one.  It finds the other posts on this site that are on the same or a related topic and serves them up automatically.

I use a few others, but these are the kings of my plugin world.  If you’re not using them, you need to start doing so immediately.  Your blog readers will thank you.

What plugins do you use?

Photo courtesy of ell brown.

Online Legal Marketing – Fish Where The Fish Are

Online Legal Marketing Is Like Fishing

When you’re marketing your law firm online it’s easy to get caught up in the blogging whirlwind.  After all, that stuff takes nothing more than time – and it’s entirely within your control.  There are technical issues to contend with, but they’re easily tackled.

Most people will tell you to work on excellent content and optimize it for the search engines.  Once that’s done, optimize for actual readers to decrease bounce rate, increase time on site, and overall create an environment that makes it easier for potential clients to interact with and, ultimately, hire, you.

But what’s missing for this equation is that by providing excellent content and optimizing it, you’re taking too passive of a position.

That’s right, I called you passive.  Your online legal marketing efforts are reliant upon someone stumbling on your site.  It’s like opening up a store on a dead-end street and hoping that someone will magically find it.

Not gonna happen.  At least, not quickly.

The toughest part of your online legal marketing efforts are to get as many qualified prospective clients to your websites, blogs and social media circles as possible.

Your need to promote your content overtly by using Twitter, Facebook and other social networking sites, and indirectly by establishing yourself as a trustworthy professional who knows a thing or two about your field of practice.

How?  You need to fish where the fish are.  In the world of online marketing, you still need to (and I dread this statement) get yourself out there.

I’m talking about consumer finance listservs, debt and credit forum sites, and blogs that discuss personal finance issues.  You can hang out on the lawyer listservs too, but that’s for you – not your online marketing.  Use the lawyer sites for education and camaraderie, but don’t expect to get much business there.

You’ve got to fish where the fish are.  And those fish are on the consumer finance sites.  You need to take the time to get to know these online communities and start answering questions.  Give from your base of knowledge – without promoting yourself or your sites.  In time, people will come to realize that you’re a smart lawyer and will begin to rely upon you as a referral source.

Yes, it takes time.  But so does any relationship.  You didn’t marry your spouse on the first date.  You didn’t wake up one morning with a new best friend or business partner.  It took time.  So does this.  But it will also give you the reputation that’s earned only when people know and trust you.  People who are your potential clients and referral sources.

People who may need help someday – help you can give.  And isn’t that the goal?

Photo courtesy of bogdog Dan.

Video Marketing For Lawyers – Maybe It’s Not Right For You

Video marketing for lawyers is all the rage.  It’s … sexy.  Everyone wants to be a TV star, right?  We all want to have our name in lights.  And these days, every online marketing consultant is pushing the fact that this is the next big thing.

Truth be known, they’re right – video is the next big thing in online marketing.  We’ve all read the stats that YouTube is the second-largest search engine.  Google owns YouTube.  Google search results show YouTube videos.  And chances are excellent that things are going to be more heavily involved in this medium as the years roll by.

Visuals are compelling, entertaining, and for many people easier than text or audio. You can humanize yourself and your practice, show you care, and present your marketing story.  Some of my colleagues swear it’s magical, and I don’t disagree.

Video done right is awesome.  When it’s done badly, that’s just sad.

But there’s the rub: it needs to be done right in order to be good.  And it’s not easy to do it right.  It takes money, time, and effort.

There are people who will take care of the time and effort problem.  And as to the money part of things … well, that’s all relative.

The final thing that this medium requires is something that nobody can (or should) do for you.  You’ve got to be relaxed, smart, funny, and just as ease in front of the camera.

I lied – someone could help you with that.  But the process won’t be cheap or easy.

If you hate being in front of the camera and can’t remember what you wanted to say, forget it.  Go elsewhere.  Stick to blogging or podcasting.  Getting in front of a camera is going to do you more harm than good.

Will more people look to video in the coming years?  Yes.  Because video done right is extremely powerful.  But that power can just as easily be turned against you.

So if it isn’t right, it isn’t right.  Leave it to the other lawyers in your town, and concentrate your efforts on what you enjoy.  That enjoyment will show in the results.

Photo courtesy of “Big Daddy” Nelson.

Marketing My Law Firm Online Won’t Work Here

Marketing Your Law Firm Online Is The Present

I’ll frequently sit down to talk with a bankruptcy lawyer about how I market my practice. They nod and smile when I talk about social media, blogging, article marketing and my content generation strategies.

After a few polite minutes they’ll stop me. “That’s awesome. I wish I could do that, but online marketing just won’t work here in [insert location here ... small town, rural area, big city].”

That’s the lawyer’s kiss of death.  A slow, painful death that will cost a bucket of money and much anguish.

That sentiment gives you an excuse to keep doing things the same way you’ve been doing it forever.  The same way your mentor did it, the same way the firm did it a decade ago.  ”It won’t work here,” means, “I’m so out of touch with the world as it currently exists.  I’m focused on what I’ve always done, and I’m going to ride this horse with a broken leg until it finally dies.”

Witness these facts:

74.1% of the population is online according to Nielsen Online

63% of all Internet users have broadband access

There are about 133 million blogs indexed by Technorati, spitting out 900,000 posts per day which are read by 346,000,000 readers (give or take a few people)

Newspaper circulation is down about 10.6% and dropping like a stone

So that online legal marketing thing is just a fad, huh?

Won’t work in your neck of the woods, right?

Right.

Photo courtesy of Alicakes*

How To Generate A Color Scheme For Your Legal Blog

The look of your legal blog is in many ways just as important as the information it contained.  After all, the way your site looks is going to make a huge difference between an actively engaged audience and one that, “comes, pukes and leaves.”

One of the great joys (to me, at least) of beginning a new online legal marketing venture is trying to figure out what it’s going to look like when it’s all said and done.  But it gets frustrating because I don’t always have a good eye for the way colors go together.  That, and the color schemes being used online today are so much more varied and complex than in the past.

I could go for the standard blue that you see in most law firm blogs, but it’s boring and doesn’t reflect much in the way of personality.  Visitors to your blog need to have a visual cue to keep them interested, and as a way to remember your blog above all others.

There are a ton of places to start, but I often get hung up on the colors to use on the site.  I’ve got a marked preference for earth tones, and enjoy palettes that make me feel calm.  After all, I spend a ton of time online and don’t need one more site to make me anxious.

My first stop for inspiration is usually ColourLovers, a terrific site for getting ideas about color palettes.  Just check out some of the top colors and palettes, and you’re off to the races.

Kuler

My next stop is Kuler, a site I fell in love with about a year ago when I was hunting for color schemes for one of my legal blogs.  Kuler is filled with hundreds of color palettes, and you can save the ones you like best.

Once you find a few options, show them to your graphic designer.  This will help the designer put together some header ideas for you to review.  You’re more likely to find something you really like once you’ve given the designer some ideas to work with, and color helps a lot.

Of course, there are times when you’ve got an image and just want to get a color palette to work with.  It’s kind of putting the cart before the horse, but we’ve all been there before.

DeGraeve Color Palette Generator

If your image is online already, head over to the DeGraeve Color Palette Generator and plug in the URL of the image.  The site will spit out the colors contained in the image.  Pick out the one you like, then head back over to Kuler and create a color palette using their handy tool.

Jim Minard

Image sitting on your hard drive?  No worries.  Jeff Minard provides this very handy little color palette generator that allows you to upload the image and figure out what colors it contains, down to the HEX code.  Once you’re armed with this information, you can go back to Kuler.

These aren’t the only sites out there by a long shot, but they are some of the ones I find most helpful.  Bear in mind that this is not a replacement for an awesome web designer or graphics guru – it’s a quick-and-dirty way of launching your legal blogging efforts so you can get on with the task of connecting with your audience in a meaningful way.

Online Legal Marketing – 6 Ways To Reduce Your Bounce Rate

Legal Marketing And Website Bounce Rate

You’ve committed to marketing your law firm online. Your bankruptcy website is getting 10, 20, 50, 100 or more unique visitors each day, which is pretty good.  After all, the site hasn’t been touched in months (if not years) and it doesn’t cost much to keep it online.  Even if you’re a regular legal blogger, it still doesn’t take anything but elbow grease and some time to maintain your site.

Any clients who come to you from your online legal marketing efforts are freebies, so you’re not paying much attention to the disparity between visitors and clients.

Let’s step back for a moment and say you’re getting 25 unique visitors per day.  Not a ton, but still 750 people each month.

Out of those visitors, you’re getting 20 new clients from your online marketing efforts.  If you’re charging $1,000 for an average case, that’s $20,000 a month.  Cool, right?

Not so much.  How about all those people to surf to your website and leave, vanishing into the ether?

They’re gone, off to another lawyer.  Worse yet, they’re off to no other lawyer.

Maybe people are getting to your website and realizing that there’s no compelling reason to stick around.  Maybe they read a bunch of pages and then go elsewhere.  How do you know?

The key is to studying your website’s bounce rate.  To my mind, it’s a critical aspect of the data you should be looking at closely.

What Is The Bounce Rate?

Avinash Kaushik, the Google employee who lives website analytics, defines bounce rate as, “I came, I puked, I left.”  More technically, he defines bounce rate as, “single page view visits divided by entry pages.”  Avinash goes into a bit more detail on the Official Google Blog.

In other words, the percent of people who land on your site, do absolutely nothing whatsoever, and then close the window and head for somewhere else.

I call it the failure rate.  Someone came to my website, took one look at what I was talking about, and decided that is had absolutely ZERO value.

Bounce Rate For Law Firm Websites

The Intersection Of Bounce Rate And Online Legal Marketing

When you’re marketing your law practice online, you are looking to create a connection with your audience.  Whether it’s a blog or a static website, you understand (at some level) that it’s tough to make any lasting positive impression on someone if they stick around for only a few seconds.  therefore, one of your goals is to give people a reason to stick around as long as possible.

What’s A Good Bounce Rate?

The short answer is, “I have no clue.”  Do you want people to come to your site and surf for a bunch of information?  Do you want them to land on the site, get your phone number and call you?  Do you want them to get lost in your site, delving deeper and deeper?  Or do you want them to log on, find your Facebook page, and then go there to become a fan?

Your ideal bounce rate will depend based on your motives.  But suffice to say, if you’ve got a 60% bounce rate then you’re definitely not engaging your visitors.  It probably explains why you’re getting 20 visits per day and only 1 phone call from a new client.

6 Ways To Improve The Bounce Rate On Your Law Firm Website

  1. Know What You’re Dealing With.  Figure out the bounce rate per referring site and keyword search term.  You will find that some sites give you good traffic (i.e., traffic with a low bounce rate) and others not so much.  In addition, you’ll find that some search terms result in a high bounce rate.  This means that your content may be optimized for the search engines (i.e., people see your site when they search for a specific term) but not for visitors (i.e., once they get to your site they realize they’ve been short-changed).
  2. Next, concentrate on getting more referrals from the good sources.  Maybe people who come to your site from Facebook stick around whereas people who visit from Twitter bounce out a lot.  Send more of your links to Facebook and take the time to test what other types of tweets might encourage more people to visit and stick around happily.
  3. Spruce Up Your Site’s Navigation.  If people can’t figure out how to navigate around your site, they’re going to leave fast.
  4. Update Your Website Content.  If I come to your site today and see the same stuff I saw yesterday, I’m not going to have a reason to stick around.
  5. Create More Internal Links.  Internal links are hotlinks on a page that go to other pages on your site.  When you create internal links it encourages visitors to move from one page to another more easily.  A good thing to do is create a link from legal terms to pages with definitions (in other words, link the word “discharge” to another page that has a definition for that term).  It’s good for users to get clarification when they don’t understand something.
  6. Use Visual Cues To Draw In Visitors.  Eye-catching pictures and video content encourages people to stick around for awhile longer.

Your law firm website’s bounce rate is important, and tells a lot about what appeals to your website visitors.  Work on reducing your bounce rate and you’ll find that your site’s effectiveness rises exponentially.

Photos courtesy of Kevin Steele and p@r@noid.

4 Reasons Legal Blogs Die And 5 Ways To Succeed

Law Blog Graveyard

A few weeks ago I was looking to compile a list of all the bankruptcy blogs I could find.  I figured it should be a pretty simple task, what with legal blogging being all the rage and such (though it’s de rigeur in the rest of the online marketing world, we lawyers aren’t so much into the cutting edge).

So I did a search for bankruptcy blogs on Google and was surprised – no, shocked – to be confronted with a virtual graveyard of old, dead blogs just hanging around and taking up space.  So I did a little research and found that the issue of dead blogs is a pretty big one.  So much so, in fact, that WordPress.com numbers show that only about 22% of their registered blogs are active.

Wow – nearly 80% of all blogs are just dead properties.  Crazy, huh?

Truth be known, I’m sure many of those blogs are of the, “I just ate a bowl of corn flakes and am watching my cat,” sort.  Either that, or they’re spam blogs (which have a lifespan of about 32 seconds).  But even if we cut those out, what are we looking at?  50% of all blogs are dead?

Whatever the number, this all made me wonder WHY so many blogs – particularly legal blogs – die.  After all, legal blogs are marketing vehicles for viable businesses.  They should stick around forever …. right?

Some time ago, Lorelle did a post on when to stop blogging (by the way – if you don’t know who Lorelle is, shame on you.  She has forgotten more about blogging than most of us will ever learn.  Her posts are smart, well-informed, and helpful.  Read her site.  Now.  Well, after you’re done read this post).  And from that I’ve culled my list of …

4 Reasons Lawyers Who Blog As Part Of Their Online Marketing Strategy Just … Give Up

  1. Now, Now, Now! We’re all impatient, and we want results immediately.  Someone sold us on the notion that all advertising pays off right now, and we’re all bent out of shape that blogging for a week doesn’t result in a flood of new multi-million dollar clients.
  2. The Empty Brain. I have no idea what the heck I’m supposed to say here.  I’ve repeated the same 4 things I said on my website.  I guess there’s nothing left to say, so I’ll just stop.
  3. Too Full For A Doggy Bag. I blogged for a few days because my phone wasn’t ringing that week.  My phone started ringing, and now I’m just too darn busy for this foolishness.  Maybe I’ll go back to it if the phone stops ringing again.  Probably not.
  4. Shiny Objects Get Dull. I read something that talked about how blogging was an excellent way to market my law practice.  I hired a designer to make a really cool legal blog for me, and I hit it hard for awhile.  But then I discovered Facebook, and I’m spending all of my time there.  It really seems as if blogging is dead, just like the pundits say.

5 Ways To Avoid Blog Death

Realize This Is Not A Short-Term Fix. Blogging is all about making connections and establishing a long-term rapport with your audience.  In doing so, you establish your value in the legal market by virtue of the content you’re putting out there.  As much as we’d like it to be otherwise, you can’t create trust and rapport in a day.  Nor, for that matter, in a month.  It’s going to take some time to build a blog, so get used to it.

Create A Content Marketing Strategy. Blogging involves the regular creation of new, unique and creative content – words on electronic paper.  Take some time to map out what you want to say, and when you want to say it.  My blogging calendar contains about 6 months worth of posts (that goes for this blog, as well as for Untethered Lawyer and my bankruptcy blogs), and I find it to be very liberating.

Set Aside An Hour Twice A Week. By scheduling an hour to do a blog post, and setting that time aside twice a week, you’re sure to get at least two posts out the door in a 7-day period.  Once you get comfortable with blogging you’ll find you can knock one out in about 30 minutes.

Read More Than You Write. When you read the news and other blogs, you gain knowledge as well as ideas on what to write about.  Whether it’s a listserv, another blog, or the newspaper – there’s a ton of information out there for you to use and comment on.

Remember To Have Fun. You’re blogging, not writing for the Pulitzer Prize.  If you see a funny YouTube video, use it on your blog.  Share a story about yourself, even if it has nothing to do with the subject at hand.  Why?  Because if you’re looking to establish a relationship with your readers (and you are) it’s more likely to happen if they know something about you as a person rather than as just another lawyer.  Show your humanity, have some fun, and laugh.  Your enjoyment will show through, and your readers will be infected with it.

Photo courtesy of mira d’oubliette.

Law Firm Blogging Doesn’t Need To Stop With The Lawyer

Legal Blogging

People say that marketing is a conversation, and that blogging is a cornerstone of the whole social media, Web 2.0, thing.  It’s a means of attracting an audience, talking about things that matter to them, and engaging them in a conversation that will eventually lead them to your door as a client.

We say that lawyers who blog need to create compelling, original content in a unique voice in order to engage people.  We caution against being boring, and we encourage lawyers to give out real information as a form of content marketing.

In so doing, we neglect to remind the lawyer who blogs as a form of legal marketing that they might want to get the entire staff in on the action.  And to give you a push in the right direction, here are (drum roll, please) …

6 Reasons Why The Entire Law Firm Should Be In On Your Legal Blogging Efforts

  1. The non-lawyers are on the front lines and often have terrific insights on what’s important to clients and prospective clients.
  2. Getting the non-lawyers involved in the law firm blogging efforts will remind them that they are part of something larger than just their job.  They’re an active member of a law firm that does good work and helps people get through a difficult time in their lives.  And in realizing that they are an active participant in the firm, they are more likely to be an active participant in the solution – the service of the client.
  3. People love to see their names in print.  When the non-lawyers are given the opportunity to have articles published on your law firm blog they’re likely to send out links to their friends on Facebook, Twitter and other sites.  This will increase the chances of blog posts going viral and reaching a wider audience.
  4. When you increase the number of bloggers, you increase the diversity of voices on the site.  This will allow prospective clients to get to know the other people in your office, and to develop confidence in their abilities and ability to help.  When this happens, you’ll experience far fewer incidences of clients refusing to speak with anyone except you.
  5. Being the only blogger can get … lonely sometimes.  Wouldn’t it be nice to have a blogging buddy (or a few of them) in the office with you?
  6. Sometimes the lawyers just run out of time to blog.  When you add more people to the efforts, it’s easier to pump out a steady stream of content.

Will you need to formulate a firm-wide blogging policy of sorts?  Sure, you’ll need to put together some guidelines to make sure nobody goes off half-baked when they’re blogging.  And you’ll have to remind everyone of their duties of confidentiality and dangers of the unauthorized practice of law.  But once the administrative minutiae is over and out of the way, it’s clear sailing.

Do you let your non-lawyer staffers blog for the firm?  Why or why not?  Make your voice heard by putting your comment below.

Photo courtesy of UrvishJ.
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