Why outsourcing your e-mail is a good idea

I outsource my e-mail server, keeping it on a third-party’s system.  Some people may not understand why, thinking that it somehow it exposes me to possible breaches of security.  To those people, I say Bah, humbug!  In fact, outsourcing my e-mail lets me sleep better.

Make no mistake – I’m not talking about using Gmail, Hotmail or some other service for my business communications.  For a variety of reasons, I don’t think that’s a great idea.  We’ll chat about that sometime soon, but it’s a conversation for another day.

No, I’m talking about my regular “jay [at] fclcny.com” business e-mail address.  My domain, my control.  Someone else’s hardware, someone else’s headache.  I don’t need to maintain servers, don’t worry if Internet access fails in my office, and can access my e-mail anywhere I choose.  As an added bonus, I don’t need to worry about viruses running amok in my e-mail – the service I use takes care of that.

Finally, and most importantly, is the fact that I will never lose my e-mails.  Ever.  If I were to host my e-mail on a server in my office then I could lose the messages if my server dies or gets hit by lightning.  If the building burns down, my e-mails would be lost forever.

By using a separate service and outsourcing my e-mail servers I know that there are back-ups put in place to keep my information available to me at all times.  If the server’s connection goes down I can rest assured that it will be be picked up by another connection.  I rely on the server’s anti-virus and anti-spam capabilities.  I know someone is monitoring my service 24/7/365, and I never need to maintain it on my own.  Something goes wrong at 2am on a Saturday?  Not my problem!

There are a number of e-mail hosting services, but most of them offer POP only; I prefer IMAP (again, another conversation – but soon), so I chose FuseMail.  For $24.99 per month I get all the e-mail functionality I could possibly need and then some.

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Comments

  1. Rick Palmer says:

    Jay,

    Most web hosting services offer the email service as a part of hosting your domain and site (as I"m sure you know). Are you suggesting that it would be better to use a separate service apart from that?

    Thanks in advance for any clarification you can provide.

    • Anonymous says:

      Most email you get with hosting is of limited capacity, so your email

      box will fill up pretty quickly especially if you're saving emails

      from clients, courts, etc. In addition, most hosting-related email is

      POP only, which means you download the email to your machine and it

      resides there and there only. In contrast, buying an email provider

      with IMAP allows you to save the email messages remotely as well as

      locally, providing for multiple backups. It's safer, of generally

      better quality and deliverability and overall well worth the money

      (which, in the case of Google Apps, can even be brought to zero).