How To Get Bankruptcy Clients To Happily Cooperate With You – Without Having To Constantly Chase Them
In Case You’re Impatient, Here’s The Deal In A Nutshell
Workflow In the Bankruptcy Law Office is a 3-part video-on-demand series with handouts, forms and materials designed to help you streamline your bankruptcy process, get clients to willingly provide documents and pay your fees on time. Until July 31, 2011 you can get access for 2 monthly payments of $190 each. Buy it here.
Your pointers [in Workflow In The Bankruptcy Law Office] for how to relate to the prospective client in the initial contact, secheduling the prospect for an appointment, emphasizing positive reinforcement with the prospective client are excellent. – Jerry Meadows, Dayton, OH
Workflow in the Bankruptcy Firm is a must for those providing bankruptcy services. It is a system to handle bankruptcy work which should save time and make life easier for practitioners. Most importantly, Jay has carefully provided insight into making the system provide for high levels of customer retention and satisfaction. – Dave Reinherz, Philadelphia, PA
Ever Wonder If There Were Some Way To Get Clients To Show Up On Time, Bring In Their Documents, And Pay You Without A Fight?
I did, but for years I was convinced that this was just the way the practice of consumer bankruptcy law went. Chase client, defensively justify legal fees, beg for legal fees, and take the blame when the client torpedoed their own case.
I used to feel bad saying it, but there was a time when I wondered if I wasn’t being a masochist for being a consumer bankruptcy lawyer. Every day was spent in an endless cycle of hunting them down for every little thing.
Documents. Appointments. More paperwork. It was always the same, and it never got any easier. I wanted to scream, “Don’t you realize that without your help I can’t get you out of debt?” Not that it would have helped a lick, of course.
Sure, I could get the clients. My marketing was running at capacity, and I was turning people away at the door. But the no-shows were blowing holes in my schedule and leaving me unable to actually get any work done. And the clients who did come in were always trying to get the lowest possible fee out of me. No matter how low I went, they wanted me to go lower.
Not that my other clients were paying me on time or handing over their documents without a fight. Unless, that is, their house was going to foreclosure sale the next day or the marshall was knocking at the front door.
How A Professor In Arizona Helped Save My Practice.
There’s a whole body of work about the psychology of influence, the subtle cues that we all use to make decisions. I’m not talking about deception or using strong-arm tactics, just little ways to help people act in their own best interests.
Robert B. Cialdini, Regents’ Professor Emeritus of Psychology and Marketing at Arizona State University, did a series of stunning studies on persuasion and marketing that were revealed in his groundbreaking book Influence: The Psychology of Persuasion. Fortune Magazine lists Influence in their “75 Smartest Business Books.” In his book, Cialdini defines six “weapons of influence”:
- Reciprocity
- Commitment and Consistency
- Social Proof
- Authority
- Liking
- Scarcity
These six weapons are comprised of basic human triggers – for example, if everyone says that the Kindle is better than the Nook, you’re more likely to head over to Amazon. If it’s sold out, you’re more likely to want it all the more. And once you buy the device, you’re more likely to defend your choice even in the face of a superior product.
We all act that way, to some extent or another. And though there’s never been anything written about how persuasion works in a law firm, I figured our clients do as well.
I Adapted These Principles To What We Do Each Day.
At first I did a few simple things with my reception area. Gradually, I reworked my entire workflow process to capitalize on these simple yet effective methods for helping my clients work with me more effectively. From the intake through the final discharge, every aspect of how my law firm operated was turned upside down. And the results were dramatic.
Suddenly, my clients stopped asking about my fees.
They showed up on time for their appointments.
Documents came in like lightning.
Clients started referring their friends and relatives to me in record numbers.
All because I did a few simple yet highly effective things to tweak my office.
I purchased your workflow series and I’m glad I did. My next bankruptcy consultation is scheduled for tomorrow and I’m looking forward to implementing some of the tips I got from the recordings. – Tim Evans, Hattiesburg, MS
Welcome To Workflow In The Bankruptcy Law Office
A little while ago I presented a closed-door session to the members of my inner circle detailing the exact steps they could take to make their consumer bankruptcy practices more effective and efficient. Over a period of four hours I showed them step-by-step, word-for-word, how I’d turned my clients into cooperative participants in their own cases. I gave them form letters, retainers, and the words to use that would make people wait in line to work with them.
Now I’m offering the same body of knowledge to you.
What You’ll Learn
Over the course of just about four hours, you will learn how to help people move from prospect to client to happy referral source. That includes:
- what your receptionist needs to say to new callers to make them demand to see you and nobody else
- how to make your waiting area a marketing tool
- why your retainer agreement scares off clients – and how to change it
- the single sentence you must use in every single client letter that gets people to send you more referrals that you ever thought possible
- why invoices make clients feel good
- and a lot more
What You’ll Get
When you buy Workflow In The Bankruptcy Law Office you will get immediate and total access to:
- all four video sessions to watch on the site as often as you’d like – for as long as you’d like
- audio-only sessions to download and take with you
- over a dozen form letters and retainers battled-tested in the real-world and honed to perfection
Words Of Caution
The powers of psychology and persuasion can and should be used only to help people get what they need, not to deceive consumers into filing for bankruptcy when they shouldn’t be doing so. If you’re thinking of using this in a sneaky, underhanded, and/or unethical manner then you should not buy this product. No joke.
But if you’re looking at your client list and wondering how to help more of the people who truly need your help, then this is for you.
I just wanted to drop you a quick line and say thank you for the Bankruptcy Work flow course. I have listened to it a couple of times and have found the material very useful. I have been doing bankruptcy now for about 3 years and realized after listening to your course that I needed to change how I was approaching the Free Consult. – Matthew Mazur, Coral Gables, FL
Special Pricing For July Only
The summer’s coming up fast. You can either sit on the beach with the latest novel or you can learn something that will help your practice grow and evolve. Once August 1 rolls around you can sell the novel for $0.75 on half.com … but knowledge is forever.
Which do you choose?
Buy today for two equal monthly payments of $190. First payment now, second one automatically in 30 days. Easy peasy.
My Totally Selfish, 100% Money-Back Guarantee
Take 7 days to watch the videos, listen to the audio versions, and check out the supplemental materials.
If you can’t find at least 3 things in the program to implement and make you more money, let me know. I will gladly refund every single dime you’ve paid for the course without any hassle or problem.
Why am I giving you such a strong guarantee? Because I’m selfish.
if you’re a consumer bankruptcy lawyer then we’ll probably cross paths at a convention or online somewhere. I want you to say nice things about me. In order for that to happen, I want to do my best to help you. If I can’t help then I don’t want your money.
